Sunday, August 23, 2009

Anti virus software?? Cannot find??

I have just upgraded my antivirus software (mcafee total plus), and when installing, it is telling me that i need to remove/uninstall 'ca etrust antivirus' otherwise i won't be able to have spam protection, anti virus or privacy. I cannot find this anywhere on my laptop (not in add/remove programs).



Does anyone know where this could be and how I can remove it?



Thanks



Anti virus software?? Cannot find??bmw



option could be to follow this



http://www.cybertechhelp.com/forums/show...



"The usual way of doing this is to reinstall the program and then



uninstall it again.



If that doesn't work Look in C:\Windows for a file named UnVet32.exe,



if it's still there it means that EZAV didn't uninstall correctly.



If UnVet32.exe is still in C:\Windows you'll need to boot into Safe



Mode, and then click:



1. Start-%26gt;Run-%26gt;and type in: unvet32.exe



Pay attention to what the uninstaller displays, if it can't remove



something you'll have to delete it manually.



2. Depending upon how badly the uninstaller failed after you've ran it



you "may" need to manually delete the following:



* C:\Windows\AVShlExt.dll



* C:\Windows\System32\ISafeIf.dll



* C:\Windows\System32\iSafProd.dll



* C:\Windows\System32\VetRedir.dll

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